Frequently asked questions

Yes, you can upgrade or downgrade at any time. Changes take effect immediately on upgrade, or at the next billing cycle on downgrade.

You'll be notified before your limit is reached. Existing sites stay active; you simply won't be able to add new ones until you upgrade.

Yes. Pick one of the storage packs on the pricing page — 500 GB, 1 TB or 2 TB. The space is added to your plan quota right after payment, your site limit stays the same, and you can cancel the pack on its own.

Yes, we offer a 14-day money-back guarantee on all paid plans. No questions asked.

Backups are stored in your connected cloud storage. If you cancel, you retain 30 days to download your data before it's removed from our servers.

A full backup runs every night, with an incremental copy on every change on the Agency and Scale plans. Every backup is stored in two regions and test-restored automatically.

4 minutes on average for a full-site restore. Restores run from a tested backup, and a broken update can also be rolled back on its own in one click.

Yes — 256-bit AES encryption. You hold the key, so even we cannot open your backups.

Yes. WP Safer is built for agencies and freelancers: connect every site to one panel, see status/updates/backups for all of them, and log into any WP admin with a single click.

Yes. Updates can run automatically or on demand, and every update takes an automatic snapshot first so a broken update can be rolled back in one click.