Plans, limits and how your allowance is worked out

Every limit in WP Safer comes from one place: the plan behind your account. This page says what each plan includes, how the panel works out what you are allowed to do, and where to read your own numbers instead of guessing them.

The four plans

Prices are in US dollars. Annual is a single payment for twelve months and is cheaper than paying monthly for the same year.

• Free — 1 site, 100 MB of backup space. $0, forever, no card.
• Starter — 5 sites, 5 GB. $9 a month, or $79 a year.
• Pro — 25 sites, 50 GB. $29 a month, or $239 a year.
• Agency — 100 sites, 1 TB. $79 a month, or $639 a year.

The current cards, with every feature line, are on the pricing page. If a number there and a number here ever disagree, the pricing page is the one that is generated from the product.

What changes between them

Two things are always included, on every plan including Free: scheduled full and incremental backups, and uptime monitoring with an e-mail when a site goes down. A Site Health score and a PageSpeed report are there too. What the paid plans add:

Starter and up

• Automatic updates for plugins, themes and core, and bulk actions across sites.
• Site groups, and FTP/SFTP credentials stored per site.
• Uptime checks every minute instead of every five, plus WordPress health checks (critical error, blank page, WP-Cron).
• Alerts to Slack, Discord, Telegram or your own webhook, not only e-mail.
• A check after every update, with a broken update rolled back automatically, and a full snapshot taken before queued updates.
• A file integrity scan (every 30 days on Starter, every 7 days on Pro and Agency) and the monthly maintenance report.
• The self-service migration wizard, on annual billing.

Pro adds

• Version Lock — pin a plugin or theme to a version and keep automatic updates off it.
• SSL expiry and keyword monitoring, domain expiry, DNS change detection and the DNS/TCP/TLS/TTFB response time breakdown.

Agency adds

• Uptime checks every 30 seconds.
• A public status page on your own domain, with your own branding.
• The Site Health badge and the monthly report without our name on them — your wording, your brand.

How your site allowance is worked out

Your allowance is not read from a plan name stored somewhere. It is the total number of sites across every subscription that is currently active on your account, plus the single free site every account gets.

That has one consequence worth knowing: subscriptions add up. If you are on Starter and you buy Pro without cancelling Starter, you do not switch — you end up with both, and an allowance of 30 sites. Which feature set you get is then decided by that total: the smallest paid plan that covers it. Thirty paid sites is above Pro's 25, so you would be treated as Agency.

The sidebar under your name shows the allowance itself — “@you · 25 sites” — not the plan name. That is the number the panel actually enforces.

Where to read your own numbers

Open Sites, the first screen of the panel. Three of the cards along the top are your billing picture:

• Upcoming payment — the next amount and date, or access ends if the subscription has been cancelled and is running out its period, or a red Payment failed badge if a charge did not go through. If you have more than one subscription (a plan and a storage pack, say), the nearest one is shown first and the rest are listed under it.
• Storage used — what your backups actually occupy on disk against your ceiling, with the share that comes from extra storage packs written out.
• Total sites — how many are connected, and how many of them are active. The allowance they count against is the number in the sidebar.

The list of what you have bought is on Orders, and each order id opens its own receipt. See payments, receipts and failed charges.

Backup space, and going over it

The storage ceiling is your plan's space plus any extra storage packs you have bought. Packs come in 500 GB, 1 TB and 2 TB, are sold separately on the pricing page, and are added straight on top without changing your site limit.

Usage is measured from the files on disk, not from a table that might have drifted, so it includes backups of sites you have deleted while their files sit in the Trash. The card turns into a warning at 80% and keeps showing the real percentage above 100% rather than pretending it stopped at full.

Close to the ceiling, you have three honest options. Empty what you no longer need from the Trash, shorten how long backups are kept on the noisiest sites, or add a storage pack. Scheduling and retention covers the second one.

When you reach the site limit

The Add site screen counts for you. While there is room it says “You can add 3 more site(s) (22 of 25 used)”; when there is not, it says “You have used all 25 site slots in your plan” and the button is greyed out. Nothing already connected is touched — this is a gate on adding, not on running.

The same rule is what makes a downgrade safe. If your allowance falls — a subscription ends, or you move to a smaller plan — sites above the new limit keep being backed up, updated and monitored, and keep their backups. You simply cannot connect new ones until the allowance goes back up.

When you have filled every site on a paid plan, we send one e-mail suggesting the next plan up. It is a suggestion; nothing changes on its own, and Agency customers never get it because there is nothing above it.